SUBJECT CLUSTER: IT INFRASTRUCTURE & OPERATIONS

IT Infrastructure & Operations Architecture & Glossary

A rigorous engineering resource covering telemetry, systems reliability, AIOps, disaster recovery SLAs, SNMP device polling, and Configuration Management Databases (CMDB).

Operational Guides

Priority IT Operations Articles

Operations Taxonomy

IT Infrastructure Glossary

Foundational concepts for systems administrators, SREs, and IT service managers.

SNMP (Simple Network Management Protocol)

An application-layer protocol for monitoring and managing network devices via Management Information Bases (MIBs) and Object Identifiers (OIDs) across UDP port 161.

CMDB (Configuration Management Database)

A central data store that tracks Configuration Items (CIs) — hardware, software, licenses, dependencies — and their upstream/downstream business service relationships.

SLA vs. SLO vs. SLI

Service Level Agreement (contractual commitment), Service Level Objective (internal engineering target), and Service Level Indicator (real-time metric measurement).

Hypervisors: Type 1 vs. Type 2

Bare-metal hypervisors (ESXi, KVM) run directly on physical hardware for enterprise performance; Type 2 hypervisors run inside a host operating system for development.

MTTR & MTTD (Mean Time to Resolution / Detect)

Key incident reliability metrics measuring how quickly an operations team discovers an active outage (MTTD) and restores normal service operations (MTTR).

High Availability (HA) vs. Fault Tolerance

HA ensures automated, rapid recovery when an active component fails (brief downtime); Fault Tolerance mirrors state continuously with zero downtime or session loss.

IT Infrastructure Advisory

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